FAQ
1. What is included in my purchase?
Each product or service clearly states what’s included in the description. For digital products, you will receive instant access to the downloadable files once payment is confirmed. For services, you will receive a confirmation email with the next steps.
2. How will I receive my digital products?
After completing your purchase, you will receive an email with a download link. You can also access your files directly on the order confirmation page.
3. Can I request a refund?
Due to the nature of digital products, all sales are final and non-refundable. However, if you experience any issues with your download, please contact us and we’ll be happy to assist.
4. Can I customize the templates or products?
Yes! Our editable templates are designed to be customized with your own branding, texts, and colors using free and accessible tools such as Canva.
5. Do you offer support if I have trouble using my product?
Yes. If you need assistance with access or have technical issues, please contact us through our support email. We’ll make sure you get everything set up properly.
6. Do you offer services besides digital products?
Yes. In addition to our digital packs, we also offer personalized services such as strategy sessions, store creation, and digital optimization. You can check our “Services” section for more details.
7. How can I contact you if I have more questions?
You can reach us anytime through our contact form, email, or social media. We usually respond within 24–48 hours.